Emergency equipment for businessman Lao Zhou
Lao Zhou is the sales director of a company and often travels around the country to discuss business. Once when he was on a business trip to Shanghai, he was communicating with a client in the hotel lobby. When he stood up, his mobile phone slipped out of his suit pocket and fell on the marble floor with the screen facing down. The screen instantly cracked into a spider web and the touch screen failed. At that time, he had the contact information and contract documents of several important clients in his mobile phone. The broken screen could not work at all. He had to sign a contract with the client the next day, and he was so anxious that he was sweating.
Lao Zhou urgently searched for nearby mobile phone parts stores on the Internet and saw that our store supports expedited delivery and can be reached within the city on the same day, so he immediately contacted customer service. After understanding the situation, the customer service comforted him not to worry, and quickly found that the screen of his mobile phone model was in stock. He also recommended a small and easy-to-carry 10,000 mAh power bank for him to use as a backup before the phone was repaired. Lao Zhou quickly placed an order and chose the expedited delivery service.
Unexpectedly, less than three hours after placing the order, the courier delivered the goods to the hotel. Lao Zhou took the new screen and found a repair shop not far from the hotel according to the 24-hour repair shop information provided by the customer service. The repairman worked overtime and replaced the screen in an hour. Lao Zhou tried it and found that the touch screen was sensitive, just like a new one. He fully charged the power bank again. When he signed the contract with the customer the next day, the phone had enough power and everything went smoothly.
After returning from the business trip, Lao Zhou specially sent a thank-you message to our customer service, saying that our expedited delivery and high-quality products helped him solve a big problem and saved an important business. Now, he has become a frequent customer of our store and has recommended us to colleagues in the company who often travel on business.