Bulk purchases by Lao Yang, the owner of a mobile phone repair shop
Lao Yang has opened a mobile phone repair shop at the entrance of the community for five years. With reliable technology and affordable prices, he has accumulated many repeat customers. But he has always been troubled by the procurement of mobile phone parts. The previous suppliers either had unstable supply or uneven quality of parts. Occasionally, customers would have problems again not long after replacing parts, which affected the reputation of the store.
By chance, Lao Yang heard in the peer exchange group that our store’s mobile phone parts are of good quality and stable supply, so he contacted our wholesale customer service with a try-it mentality. The customer service introduced our product advantages to him: the mobile phone screen is original quality, the battery has been strictly tested, the frame material meets the standards, and bulk purchase discounts can be provided. Lao Yang first ordered a batch of mobile phone screens, batteries and frames in small quantities.
After receiving the goods, Lao Yang first tested them himself and found that the screen display effect was good, the battery life was stable, and the frame size was accurate. He used these parts to repair several customers’ mobile phones. After a month of follow-up visits, the customers said that there were no problems. Lao Yang was relieved and began to cooperate with us for a long time.
Recently, he purchased 50 mobile phone screens, 100 batteries and 30 frames in bulk from our store. The customer service not only gave him a very favorable wholesale price, but also told him in advance which models of parts were in short supply recently, so that he could prepare in advance. Lao Yang said that after cooperating with us, he no longer had to worry about the quality and supply of parts. The customer return rate was greatly reduced, and there were more and more repeat customers. The business in the store was much better than before. He planned to expand the scale of operation and continue to cooperate with us.
