The simple needs of retired old man Mr. Zhao

Mr. Zhao is 65 years old this year. His biggest hobby after retirement is to use his mobile phone to read news, watch short videos, and occasionally video chat with his grandson who is far away. But his mobile phone has been used for more than four years. The screen is full of scratches, and the words are blurry, especially in the sun, the content is not clear at all. And the battery is not working. It can only be used for one day at most after charging. I forgot to charge it at night, and I couldn’t send a message to my grandson the next morning. ​
Mr. Zhao’s grandson came home during the holiday and saw that his grandfather’s mobile phone was so difficult to use, so he wanted to help him replace it with a new one, but Mr. Zhao disagreed and said: “It can still be used, it’s a waste of money to replace it.” The grandson had to find a way to help him replace the parts and found our store online. ​
When the grandson contacted the customer service, he specifically stated that it was for the elderly, hoping that the screen would be clear, the battery would be durable, and the operation would be simple. The customer service was very considerate and recommended an ordinary high-definition screen with clear display and moderate price. He also recommended a basic battery with moderate capacity but stable battery life, saying that it was very suitable for the elderly. The customer service also took into account that the elderly might not be able to install it, so they specially sent a simple installation video and told the grandson that he could find a repair shop near the community to help with the installation, and the cost was not high. ​
After the grandson placed the order, he received the goods very soon. He took Uncle Zhao to the repair shop at the entrance of the community and spent 20 yuan to replace the screen and battery. Uncle Zhao picked up the phone and tried it. The screen was very clear and the words were clearly visible. He no longer had to squint his eyes. The new battery is also very powerful. It can be used for two days on a single charge, and there is no need to worry if you forget to charge it at night. Uncle Zhao happily made a video call to his grandson and said, “This phone is the same as a new one. It is much more convenient to read news and chat. My eldest grandson is really good at doing things!”